Shipping and Returns

Nationwide New Zealand Shipping $10 - $19.50
We use Fastway Couriers and our rates are based on weight and size of the item / combined items at checkout.
Orders are dispatched within 2 – 3 business days and delivery is 1 – 3 business days depending on your location. If there are any variations with delivery we will keep you updated.
Oversize items
Please contact us for a quote. We will obtain a shipping quote from our carrier and let you know within 24 hours. Please contact us at info@tussocks.co.nz or 03 443 6597
Risk of Loss
All items purchased from Tussocks Homeware are made pursuant to a shipment contract. This means once an item leaves our store via the courier / freight forwarder the risk of loss and title for such items pass to you.
Signing for the goods.
Please ensure you sign for your purchase only if it is received in good order. If the packaging is damaged it is likely the goods inside will be damaged. Signing for a parcel without noting any damage confirms it has been received by the consumer in good condition.
International shipping
At this stage we do not offer shipping outside New Zealand
Store pick up
You can choose ‘store pick up’ at check out if you wish to pick up your purchase from out Tussocks Homeware store. We will contact you as soon as your purchase is ready for collection.